PROJECTS
10KC
Becca Pace, Director of L&D Solutions
"The final deliverable was cohesive and provided us with next steps. You didn't feel like a vendor. You felt like a partner."
Client
10KC
Year
2024
Services Provided
Discovery
Engagement Length
2 Months
Problem / 01
10KC did not have the internal expertise to conduct a thorough rapid discovery process and synthesize results for aligning with their customers' long-term priorities, particularly in light of AI advancements reshaping their industry.
Solution / 02
To address this gap, 10KC engaged LeapMotiv to establish a "Customer Advisory Board," facilitating discussions with top existing accounts and their executives. This approach provided valuable insights into customers' priorities and challenges for the upcoming quarters.
Result / 03
Armed with these insights, 10KC strategically utilized the findings to inform their sales, marketing, and product strategies, leading to more targeted approaches and enhanced alignment with their customers' evolving needs, ultimately driving growth and competitive advantage.